So, your client has always been a good customer but now, for whatever reason, suddenly you can’t get them to pay their overdue accounts. You’ve sent reminders and made a few phone calls, but nothing is happening. You don’t want a temporary situation ruining a good client relationship, so you hesitate to call in debt collectors because you worry this will be seen as heavy-handed. But that’s where the misconception lies.
Debt collection doesn’t mean using overly aggressive standover tactics to strike fear into clients and send them running from your business. A reputable collection agency will deploy successful strategies for managing your accounts receivables and enhance your business’s reputation rather than damage it. Contrary to popular belief, it is possible to collect on overdue invoices without causing bad feelings between you and your client. The best way forward is to set up systems so that the process of collecting accounts is seamless, stress-free, and completely unemotional.
